A lecture on “E-government in Estonia and Ukraine” was held last Friday at the Embassy of Estonia in Kiev. Embassy representatives shared their experience in creating electronic state and told about projects that are currently implemented in Ukraine with the support of Estonia.
Today Estonia has one of the most advanced electronic ID systems in the world, covering 94% of the population. Through the use of digital signature, people have access to all public administrations and services.
Estonia is the first country, which conducted elections in 2015, using the Internet voting system. In particular, about 31% of the votes were received online.
Also, the population has the opportunity to use the services of online banking. 99.8% of all bank transfers in Estonia are conducted online.
98% of all tax reports submitted through the electronic system e-Tax Board. In 2014 Organization of Economic Co-operation and Development marked this country as one that has the most competitive tax system.
Talking about the health care system, all patients have an electronic card with medical records. Also, 99% of drug orders are assigned via the electronic system and sent to the electronic prescriptions center. In the pharmacy, you only need to present your ID card or another document with an identity code of the person, to whose name the drug was prescribed.
Also, in Estonia there is a possibility to register a company through e-business.
By the way, in 2016 Estonia was placed 13th in the ranking of E-Government Development Index, and in the ranking of E-Participation Index – 22nd. Among European countries, Estonia is the seventh in the development of e-government.
Ukraine is 62nd in the ranking of e-government, and 32nd – in the ranking of electronic participation.
In Europe, among the leaders of implementation of e-government are United Kingdom (1st place in the world), Finland (5th), Sweden (6th), the Netherlands (7th), Denmark (9th) and France (10th). In the ranking of e-participation, the UK also takes the first place in the world.
In view of the considerable experience and success of Estonia on the development of e-government, it is not surprising that this country is one of those who help Ukraine to implement the electronic services. In particular, between the State Agency for E-Government of Ukraine and e-Governance Academy of Estonia was signed a memorandum on the project EGOV4UKRAINE, aimed to improve the provision of administrative services to local communities through e-government tools. According to the project summary, after its implementation in 2020 Ukraine will be able to provide hundreds of public services through electronic systems.
Source: “e-Estonia. The Epic Story of the e-State”