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The Reforms Guide

Receiving of administrative services gets easier

Receiving of administrative services gets easier
13/04/2017

On April, 12 the Cabinet of Ministers supported the draft amendments to the Law “On Administrative Services”, which were developed by the Ministry of Economic Development and Trade. The draft law should help to improve the provision of administrative services to the public. It also will contain a specification for the creation and organization of the Centers of administrative services provision (hereinafter CASP).

Under the new draft law, in order to get some administrative services (for example permits), there is no need to attend CASP departments. It is enough to send a request and all procedures will take place without the applicant’s participation.
Also, as a part of the decentralization process, rural and city councils will be able to open their own CASP. Thus, the Center will be established not by the local administration, but by the Council, which would provide the local communities with more authorities.

At the same time, it is planned to establish a specific list of grounds according to which the provision of administrative services could be denied. This step should contribute to structuring service provision and reduce corruption opportunities. For these purposes, it is also provided a list of powers and duties of CASP head.

Source: the Ministry of Economic Development and Trade

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